Skip to main content
All CollectionsOrders, Payments, and Returns
What should I do if my order is damaged during transportation?
What should I do if my order is damaged during transportation?
Updated over 10 months ago

While it is rare for damages to occur, they can occasionally happen during transportation. If you receive a damaged order, please immediately contact our customer service by email and include photographs of the damage.

Upon receipt, our team will work promptly to resolve the situation.

Did this answer your question?